Medical Records

The Medical Records Department (Health Information Management (HIM)) at St. Mark's Medical Center is dedicated to safely maintaining your medical records and keeping your health information private and secure.
 
HIM Hours: 8:00 a.m. - 4:30 p.m. Monday - Friday
Phone: 979-242-2144
Fax: 979-242-2146
 
Patient Rights: Know Your Rights
 

Requesting Copies of Medical Records

Fees for copies of medical records Requestors may be charged a fee to cover the expense for providing copies of medical records.
 
For more information on our fee schedule, please contact us: (979) 242-2144
 

Request records via online Patient Portal

One option for accessing select parts of your medical records is through our online Patient Portal, which can be accessed through this link: Access Patient Portal
 
If you have issues logging in to the Patient Portal, please contact us: (979) 242-2144
 

Authorization Form

To obtain a copy of your medical record, an authorization to release medical information must be completed by the patient or the patient's legal guardian. In addition, proper identification must be presented at the time of request.
 
Authorization forms can be obtained in the Medical Records Department during normal business hours or downloaded here: FORM
 
Submit your authorization form to the Medical Records Department by one of the methods listed below.
 
Mail: St. Mark's Medical Center
ATTN: Medical Records
One St. Mark's Place
La Grange, TX 78945
Fax: 979-242-2146
 
Onsite: During Medical Records business hours, bring your completed authorization form and proper identification to St. Mark's Guest Relations desk at the front entrance of the hospital. Inform our volunteers or staff that you are here to request copies of your medical record and they will direct you further.
 

Service Concerns

It is our desire that you be fully satisfied with the service you receive at St. Mark's and the people who deliver it. If you have a concern, we want to resolve it as soon as possible. If you have voiced a concern and feel it has not been addressed or resolved, please contact the Director of Health Information Management, Kara Martin, RHIA & Privacy Officer: (979) 242-2141 or extension 2141 from the phone in your room.

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